TLH

2026 Marketing Budget Map

$60K/mo × 2 Counties × 5 Funnel Phases
True Legacy Homes
Approved by Paul (CEO) — Feb 2026
Total Monthly Budget
$60,000
$670K annual (incl. Jan–Feb actuals)
San Diego
$25,000
42% of budget
Mature Market
Orange County
$35,000
58% of budget
Growth Market
🎯
192
Projected Wins (2026)
💰
$3,490
Blended CPW
📈
$5.89M
Projected Revenue
🔄
8.8x
Projected ROAS
Combined Budget by Funnel Phase
Awareness $12.5K
Consideration $13.8K
Decision $26.5K
7.1%
5%
Awareness (20.8%)
Consideration (22.9%)
Decision (44.2%)
Retention (7.1%)
Advocacy (5.0%)
The 5 Funnel Phases — How We Think About Every Dollar
📡
Awareness
"Do they know we exist?"
Get TLH in front of families before they need us. When the moment comes — a parent's health declines, a house needs to be cleared — we're the name they already recognize. This isn't about leads today. It's about planting the flag so every other phase works harder.
Channels: Radio, OTT/streaming, podcast, social media (organic + boosted), community events, PMAX (awareness)
🔍
Consideration
"They're researching — are we in the conversation?"
Families are Googling, reading reviews, asking friends. This phase makes sure TLH shows up in every research path — organic search, Google Business Profile, retargeting, and email nurture. We're not selling yet. We're building trust and staying top of mind until they're ready to call.
Channels: SEO, GBP optimization, content marketing, retargeting (display + social), email nurture, social media (lead gen)
🎯
Decision
"They're ready to hire — do we win the job?"
This is where marketing dollars convert directly to revenue. The family has decided they need help — the question is who they call. High-intent Google Search, Local Service Ads, and direct mail put TLH in front of them at the exact moment of decision. This phase gets the largest budget share because every dollar here has the shortest path to a signed contract.
Channels: Google Search (estate sale intent), LSA, direct mail (Scout + probate), phone optimization, PMAX (conversion), referral partnerships
🤝
Retention
"They hired us once — will they come back?"
A completed estate sale is the beginning of a relationship, not the end. Most families still have a house to sell, belongings to manage, or another relative who needs help. Retention turns one-time clients into repeat business and cash-offer conversions — the highest-margin revenue in the company, at near-zero acquisition cost.
Channels: Email nurture (past clients), direct mail (past clients), phone outreach (30/60/90 day), referral program operations
Advocacy
"Will they tell others about us?"
Reviews and referrals are the moat. Google review count and rating directly drive LSA placement, organic ranking, and trust. Every 5-star review compounds — it lowers our cost per lead in every other phase. Happy clients who advocate for TLH are the cheapest, most credible marketing we have.
Channels: Review generation, referral partnerships, community sponsorships
SD

San Diego

$25,000/mo
Awareness $3,750 15%
Brand is established — #1 in SD with 12.3% share, 685 estate sales in county (2025). Maintenance spend only. Stay visible without overspending.
ChannelMonthly
📻 Radio / OTT / Podcast$2,500
📱 Social Media (boost)$750
🤝 Community Events$500
Total$3,750
Key Metrics
Brand Search +5% YoY
Social Reach 25K+/mo
Events/mo 2
Attendees 15+/event
Consideration $5,000 20%
~170 leads/mo with 19.6% qual rate — funnel top is healthy. Focus on lead quality and nurture speed. Organic search is the cheapest lead source — invest in compounding.
ChannelMonthly
🔍 SEO / GBP / Content$1,250
📧 Email Nurture (Mailchimp)$500
🎯 Retargeting (Display/Social)$2,500
📱 Social Media (lead gen)$750
Total$5,000
Key Metrics
Organic Traffic +15% YoY
GBP Actions 200+/mo
Email Open Rate 35%+
Qual Rate 19.6%+
Decision $12,500 50%
Where SD money works hardest. 2025: 25% win rate, $1,341 CPW on AdWords. Google Search + LSA + Direct Mail drive closeable leads. Half of SD budget — this is the engine.
ChannelMonthly
🔎 Google Search (ES intent)$7,000
✅ LSA (Local Service Ads)$1,500
📬 Direct Mail (Scout + probate)$3,000
📞 Phone Optimization$500
📊 PMAX (remarketing only)$500
Total$12,500
Key Metrics
Google CPL < $85
LSA Cost/Lead < $50
Win Rate 25%+
Monthly Wins 10–12
Retention $2,250 9%
118 past clients from 2025 alone. High emotional equity. Upsell to cash offers — 9 paired deals in 2025 = ~$280K incremental revenue at zero additional ad spend.
ChannelMonthly
📧 Email Nurture (past clients)$500
📬 Direct Mail (past clients)$750
📞 Phone Outreach (30/60/90d)$500
🎁 Referral Program Ops$500
Total$2,250
Key Metrics
Cash Offer Conv. 15%+
Re-engagement 40%+
Referral Pipeline $50K+/mo
NPS 70+
Advocacy $1,500 6%
Reviews are the moat. Google review count + rating drives LSA placement, organic ranking, and trust. Happy clients expand — 27 paired ES+Cash Offer deals in 2025.
ChannelMonthly
⭐ Review Generation$500
🤝 Referral Partnerships$500
💜 Community Sponsorships$500
Total$1,500
Key Metrics
New Reviews/mo 8+
Avg Rating 4.8+
Partner Deals/mo 2+
Referral Rev % 15%+
OC

Orange County

$35,000/mo
Awareness $8,750 25%
TLH is not the default name in OC yet. Only ~6% penetration (36 of 593 sales). Caring Transitions collapsed — massive vacuum. Be everywhere. This window is time-limited.
ChannelMonthly
📻 Radio / OTT / Podcast$4,000
📱 Social Media (awareness)$2,000
🤝 Community Events$1,500
📊 PMAX (awareness)$1,250
Total$8,750
Key Metrics
Brand Search +50% by Q3
Social Reach 50K+/mo
Event Leads 30+/mo
PMAX Impr. 200K+/mo
Consideration $8,750 25%
OC qual rate is only 13.1% vs SD's 19.6%. Need more AND better leads. SEO/content investment is critical — OC pages barely exist. Build the digital footprint from scratch.
ChannelMonthly
🔍 SEO / GBP / Content$3,500
🎯 Retargeting (Display/Social)$2,500
📧 Email Nurture (Mailchimp)$750
📱 Social Media (lead gen)$2,000
Total$8,750
Key Metrics
Organic Traffic +100% YoY
GBP Ranking Top 3 OC
Qual Rate 13.1% → 16%
Email List +200/mo
Decision $14,000 40%
OC CPW is $3,918 — 3x SD. Win rate only 8%. Conversion machine needs fuel AND tuning. Google Search is primary but needs higher-intent targeting. Direct mail fills the offline gap.
ChannelMonthly
🔎 Google Search (ES intent)$7,000
📊 PMAX (conversion)$1,500
✅ LSA (Local Service Ads)$1,500
📬 Direct Mail (Scout + probate)$3,000
📞 Phone Optimization$500
🤝 Referral Partnerships$500
Total$14,000
Key Metrics
Google CPL < $100
Win Rate 8% → 15%
Monthly Wins 4 → 9 by Sep
CPW Trend $8.8K → $3.9K
Retention $2,000 5.7%
Smaller client base (36 wins 2025), but every retained client is gold in a growth market. OC had 10 paired ES+Cash Offer deals — proportionally better than SD. Nurture everything.
ChannelMonthly
📧 Email Nurture (past clients)$500
📬 Direct Mail (past clients)$500
📞 Phone Outreach (30/60/90d)$500
🎁 Referral Program Ops$500
Total$2,000
Key Metrics
Cash Offer Conv. 20%+
Re-engagement 50%+
Referral Leads 3+/mo
NPS 75+
Advocacy $1,500 4.3%
Reviews in OC are thin — need to build the moat fast. Every client interaction is a review opportunity. Fill the Caring Transitions void with trust signals.
ChannelMonthly
⭐ Review Generation$750
🤝 Referral Partnerships$500
💜 Community Sponsorships$250
Total$1,500
Key Metrics
New Reviews/mo 4+
Avg Rating 4.9+
Review Count 50+ by Q4
Partner Network 10+